Step 1: Please select which device you are currently using.

Dispatcher II Agent II Lookout DT II Dispatcher I Agent I Lookout DT I

Step 2: Please select the firmware your device is running.

To find your firmware version: turn your device to keypad mode and navigate to "Misc. Menu » System Menu » Firmware Versions". This will tell you the current firmware version on your device, and what date that firmware was published.

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Download Software - Version x.x

This software is compatible with Windows XP and newer.

If you are having difficulties with downloading and using the software, please call us at 770-514-7999 or email us at techsupport@lookoutportablesecurity.com for additional help.

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Download Software - Version 3.5

This software is compatible with Windows XP and newer.

If you are having difficulties with downloading and using the software, or if you are not able to connect your device to the software then please call us at 770-514-7999 or email us at techsupport@lookoutportablesecurity.com for additional help.

If your device won't connect to the software, this may be an indication that your device is eligible for a free firmware upgrade. Please call or email us for more information regarding firmware updates.

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Newest Releases

Version 5.5

For use with second generation Lookout security systems running the latest firmware version (2.33).

Version 3.5

For use with first generation Lookout security systems.

+ Version Compatibility Information
Software Version Firmware Version Software Release Date
3.1-3.5 n/a 10/07/2015
4.1 1.12 08/07/2013
4.2 1.13 10/08/2013
4.3 1.14 - 1.15 03/04/2014
4.4 1.16 06/12/2014
4.5 1.17 09/25/2014
4.6 1.18 - 1.19 10/24/2014
4.19 1.20 - 1.32 09/06/2016
5.4 2.01 - 2.14 09/12/2018
5.5 2.15 - 2.33 08/24/2021